Mixed Up Foods - Craft Nut & Seed Butter

Mixed Up Foods - Help Center

Once an order is placed, we can sometimes make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order.

Once an order is placed, we can sometimes make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order.

Can I edit or add anything to my order?

We offer free shipping for orders over $50 after discounts within the contiguous United States (does not include Hawaii, Alaska, or US territories). Orders shipped outside the United States are subject to taxes and duties that are paid for by the cus

We offer free shipping for orders over $50 after discounts within the contiguous United States (does not include Hawaii, Alaska, or US territories).Orders shipped outside the United States are subject to taxes and duties that are paid for by the customer.

Do you offer free shipping?

To update or add a new shipping address to your order, simply reach out to our customer service team with the details of the changes you would like to make. We will then confirm that your shipping address has been updated in our system to reflect the

To update or add a new shipping address to your order, simply reach out to our customer service team with the details of the changes you would like to make. We will then confirm that your shipping address has been updated in our system to reflect the new information.Here is an example of how your updated shipping address will appear:Name Address Apartment 609 City, State ZIP CodeWe appreciate your support and always encourage feedback and requests from our valued customers.

How can I add or update the shipping address for my order?

If there is any confusion about whether you received the correct order or if there was a mistake during ordering, you can easily reach out to our customer service. Provide us with your name and order details, and we can check your order history and r

If there is any confusion about whether you received the correct order or if there was a mistake during ordering, you can easily reach out to our customer service. Provide us with your name and order details, and we can check your order history and resend you delivery notifications for each relevant order to clarify.We&apos;re here to ensure you receive exactly what you were expecting and enjoy our products to the fullest.

How can I confirm if I received the correct order?

Currently, our online shop does not offer international shipping. We apologize for any inconvenience this may cause to our valued customers around the world. Our products are available for purchase in specific locations, and some of our Canadian cust

Currently, our online shop does not offer international shipping. We apologize for any inconvenience this may cause to our valued customers around the world. Our products are available for purchase in specific locations, and some of our Canadian customers buy jars when visiting these areas. However, our shipping services are limited to domestic locations.

Do you offer international shipping?

If you receive a gift package from our store and there is no sender information included, you're welcome to contact our customer service. We can look into the order details and provide you with the name of the individual connected to the order, along

If you receive a gift package from our store and there is no sender information included, you&apos;re welcome to contact our customer service. We can look into the order details and provide you with the name of the individual connected to the order, along with their email address, if available. This may help you determine who to thank for your lovely gift.

How can I identify the sender of a gift package I received?

If your order is marked as fulfilled in our system but hasn't actually shipped out, please contact our customer service. We will promptly resolve the error and ensure your order is shipped out immediately with expedited shipping, at no additional cos

If your order is marked as fulfilled in our system but hasn&apos;t actually shipped out, please contact our customer service. We will promptly resolve the error and ensure your order is shipped out immediately with expedited shipping, at no additional cost to you, to make up for the delay.Thank you for your continued patience and support during this process.

What should I do if my order status shows as fulfilled but hasn't shipped yet?

If your order arrives and you notice that you have not received the full quantity of items you purchased, please contact our customer service right away. Provide us with your order details, and we will immediately take steps to send out the remaining

If your order arrives and you notice that you have not received the full quantity of items you purchased, please contact our customer service right away. Provide us with your order details, and we will immediately take steps to send out the remaining items in your order. Additionally, we will confirm via email once your complete order has been dispatched.

What should I do if I didn't receive the full quantity of the items I ordered?

If you encounter an issue with a coupon code not providing the advertised discount, please alert our customer service team. We will rectify any mistakes by updating the email with a new code or sending you a correct code that applies the intended dis

If you encounter an issue with a coupon code not providing the advertised discount, please alert our customer service team. We will rectify any mistakes by updating the email with a new code or sending you a correct code that applies the intended discount to your order. If you&apos;ve received an email with the correct code, please try applying it to your purchase and let us know if it works.

How do I handle a coupon code that isn't giving me the advertised discount?

You can find our latest event schedule and list of retailers on our website for the current year. For up-to-date information on where we will be selling our products, please check our events page weekly. If you live in a specific area and want to kno

You can find our latest <a href="https://mixedupnutbutter.com/pages/events">event schedule</a> and <a href="https://mixedupnutbutter.com/pages/store-locator">list of retailers</a> on our website for the current year. For up-to-date information on where we will be selling our products, please check our events page weekly. If you live in a specific area and want to know about nearby shops carrying our products, our list of retailers will direct you to the closest locations where our goods are available. Please call retailers before visiting to ensure they have what you&apos;re looking for.

Where can I find information about upcoming events or shop locations near me?

In the unfortunate event of a delayed shipment, especially one needed for a gift, please contact our customer service for assistance. We will investigate the cause of the delay, such as any possible routing mistakes, and provide you with the latest t

In the unfortunate event of a delayed shipment, especially one needed for a gift, please contact our customer service for assistance. We will investigate the cause of the delay, such as any possible routing mistakes, and provide you with the latest tracking updates so you can monitor the status of your shipment.To apologize for any inconvenience caused, we will issue a refund for the shipping cost. We take all necessary steps to prevent future delays and ensure prompt processing of your orders.

What actions can be taken if my shipment is delayed?

Our nut butters are packaged in BPA-free plastic containers to ensure they’re lightweight, durable, and cost-effective for shipping. This helps us keep shipping costs down and reduce the risk of breakage during transit, so your order arrives safely.

Our nut butters are packaged in BPA-free plastic containers to ensure they&#x2019;re lightweight, durable, and cost-effective for shipping. This helps us keep shipping costs down and reduce the risk of breakage during transit, so your order arrives safely. We intermittently offer glass options, which <a href="https://mixedupnutbutter.com/collections/glass-jars">you can find here.</a>

Are the nut butters packaged in glass or plastic jars?

If you would like to stop receiving communications from our mailing list, you can request removal by directly replying to the email you received with the message 'Please remove me from your list'. Our team will process your request and ensure that yo

If you would like to stop receiving communications from our mailing list, you can request removal by directly replying to the email you received with the message &apos;Please remove me from your list&apos;. Our team will process your request and ensure that you do not receive further mailings from us.